Privacy Policy

Pony Express Bank values every customer relationship. We have an obligation to safeguard personal information of our customers. For this purpose we have adopted our Privacy Policy:

Our Commitment to You

Pony Express Bank has always been committed to providing a high level of security and privacy to those we serve. We realize you entrust us with personal information and it is the policy of Pony Express Bank to maintain this information in a confidential manner.

Use of Information

In the ordinary course of business we collect, retain, and use information about you to serve your financial needs, to administer your account(s) with us, or to provide products, services, or other opportunities we feel may be beneficial to you. We receive the information, known as nonpublic personal information, from several sources, including:

• Information we receive from you on applications or other forms;
• Information about your transactions with us, our affiliates, or others; and
• Information we receive from consumer-reporting agencies.

Nonpublic Information We Disclose

We are permitted under law to share nonpublic personal information about you to other third parties in certain circumstances. We may disclose nonpublic personal information about you with service providers who assist us in servicing customer accounts and preparing and/or delivering Bank services and products to our customers. Examples of these service providers include check printers, check verification services, credit bureaus, and government entities in response to subpoenas.

We do not disclose any nonpublic information about you to any other third parties, except as permitted by law or authorized by you.

Maintenance of Information

We will employ all feasible measures to ensure your financial information is accurate, current, and complete, in keeping with reasonable commercial standards. We further pledge to respond to requests to correct inaccurate information in a timely manner.

Confidentiality and Security

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you.

We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

We train our staff on their roles in protecting this personal information, and conduct regular internal audits to support our commitment.

Contact Information

If you have any questions, comments, or concerns, our privacy manager is Carlene Cullinane.

Pony Express Bank

215 North 291 Highway

Liberty, Missouri 64068

Phone: 816-781-9200

Email: privacy@ponyexpressbank.com

Pony Express Bank reserves the right to amend this policy at any time and without prior notification. Customers will be advised of the policy at the establishment of a new account and annually thereafter.